Data protection

Data protection

Responsible for the data processing is:

BOLERO GmbH 
Königsallee 92a
40212 Düsseldorf

service@bolero-getraenke.de

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. 

1. Access Data And Hosting

You can visit our website without providing any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which for e.g. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.

This access data is evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our services. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our services. All access data will be deleted no later than seven days after the end of your page visit. 

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. All data collected as part of the use of this website or through the forms provided in the online shop as described below will be stored on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area. 

2. Data Collection and Use For Contract Execution, Contacting and Opening a Customer Account

We collect personal information if you voluntarily disclose it to us as part of your order or when contacting us (for example, via contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries.

Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO by choosing to open a customer account, we will use your data for the purposes of customer account opening.

After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message via the contact option described below or via a designated function in the customer account. 

3. Data Transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned for the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us for the selected payment service. In part, the selected payment service providers collect this data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies. 

Data transfer to collection companies
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to a commissioned collection agency, as long as our payment claim has not been settled despite the previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the disclosure of the preservation of our legitimate interests, which prevail in the context of a weighing up of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. 

4. E-Mail Newsletter 

E-mail advertising with subscription to the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

The newsletter will be sent as part of a processing on our behalf by a service provider, to which we pass on your e-mail address. This service provider is located within a country of the European Union or the European Economic Area. 

5. Cookies and Web Analytics

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

Failure to accept cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analytics
For website analysis this website uses Google (Universal) Analytics. The Web analytics service is an offer of Google Ireland Limited, a company registered and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

 

To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, you can <a href=""javascript:gaOptout()""> click this link </a> to prevent future Google Analytics tracking on this site. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again. 

6. Online Marketing

Google Ads Remarketing
Google Ads is used to promote this site on Google's search results and third party websites. For this purpose, when visiting our website the so-called remarketing cookie is set by Google, which automatically allows a interest-based CookieID and based on the pages you visit an interest-based advertising. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our website in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. After the expiration and end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Additional processing will only take place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads on the web see. In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.

Google Ads is an offer made by Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com).

To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie through this link. In addition, you can inform yourself about the setting of cookies and make adjustments to the Digital Advertising Alliance. 

Google Fonts
On this website the script code "Google Fonts" is integrated. Google Fonts is an offer of Google Ireland Limited, a company registered and incorporated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). This serves to safeguard our legitimate interests, which are predominantly in the interest of weighing up a common presentation of the content on our website in accordance with Art. 6 (1) lit. f) GDPR. Within this framework, a connection is established between the browser you are using and Google's servers. As a result, Google learns that our website has been accessed via your IP address.

To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. For more information about Google's data processing, please refer to Google's Privacy Policy.

 

7. Social Media

Regarding the purposes and extent of the data collection and further processing and use of the data by the providers on their pages as well as a contact option and your related rights and settings options for protecting your privacy, please refer to the privacy policy of the provider:

Our online presence on Facebook, Twitter, Instagram

Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.

When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These may be used to e.g. place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.

As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/ 
Data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.

Further information on data processing during the visit of a Facebook fanpage (information about Insights data) can be found here.

Twitter: https://twitter.com/en/privacy

Instagram: https://help.instagram.com/519522125107875

For rejection (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Twitter: https://twitter.com/personalization 

Instagram: https://help.instagram.com/519522125107875

 

8. Contact Options and Your Rights

As the affected party, you have the following rights:

• according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;

• in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or incomplete personal data stored by us;

• according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing

- to exercise the right to freedom of expression and information;

- to fulfill a legal obligation;

- for reasons of public interest; or

- to assert, exercise or defend legal claims

is required;

• according to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, as far as

- the accuracy of the data is disputed by you;

- the processing is unlawful, but you reject its deletion;

- we no longer need the data, but you need it to assert, exercise or defend legal claims or

- you filed an objection against the processing in accordance with Art. 21 GDPR;

• according to Art. 20 GDPR, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

• according to Art. 77 GDPR, the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint. 

Right to object
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant as part of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. As far as the processing for other purposes takes place, you have a right of objection only if there are reasons that arise from your particular situation. After exercising your right of objection we will not process your personal data for these purposes, unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

 

Privacy policy created with the Trusted Shops lawyer in cooperation with Wilde Beuger Solmecke lawyers.